Store Policy
Customer Care
At The Cosy Cairn, we care deeply about every order and every customer. Each item is chosen with heart, and we want you to feel confident shopping with us. If you have any questions about a product, delivery, or your order, we’re always here to help. You can reach us easily through our Contact page or by email, and we’ll do our best to respond within 24 hours. Your happiness and peace of mind matter to us, and we’ll always handle your queries with warmth and care.
Privacy & Safety
Your privacy and safety are very important to us. We will never share or sell your personal information with third parties, and all payments on our site are processed securely through trusted providers. Any details you provide are used only to fulfil your order and keep you updated on your purchase. Our website is protected with SSL encryption so you can shop with confidence, knowing your data is safe.
Payment Methods
We accept a range of secure payment options through our website, all processed safely via Wix Payments.
You can pay using:
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Credit & Debit Cards – Visa, Mastercard, American Express
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Apple Pay & Google Pay
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PayPal (if enabled on select items)
All transactions are encrypted and secure. For affiliate-linked products, payments are processed through the trusted partner’s site, and their payment options will apply.